Sara Onstine on November 5th, 2009

Obviously, there are tons of customer service stories out there. And I’m not the only blogger blogging about them on a regular basis. So now, every Thursday, you can find my personal roundup of four rants and raves from around the blogosphere. Here are this week’s four!
Learn how JetBlue made Blake Sunshine at the Brazen [...]

Continue reading about Rants ‘n Raves Roundup – Week 2

Sara Onstine on October 29th, 2009

Obviously, there are tons of customer service stories out there. And I’m not the only blogger blogging about them on a regular basis. So now, every Thursday, you can find my personal roundup of four rants and raves from around the blogosphere. Here are this week’s four!

An Open Letter to American Express (from Cracked.com) – [...]

Continue reading about Rants ‘n Raves Roundup – Week 1