Sara Onstine on November 20th, 2009

There are tons of blogs out there on customer service! I don’t think I’ll ever find them all, but I have found a number of good ones so far! Most Fridays, you’ll find a recommendation from me on one of the blogs I’ve run across. Interesting content, new twists on old ideas, well-written stories on [...]

Continue reading about Follow that blog! “Service Encounters Onstage”

Sara Onstine on November 13th, 2009

There are tons of blogs out there on customer service! I don’t think I’ll ever find them all, but I have found a number of good ones so far! Most Fridays, you’ll find a recommendation from me on one of the blogs I’ve run across. Interesting content, new twists on old ideas, well-written stories on [...]

Continue reading about Follow that blog! “Customer Service That Astonishes”