Early last week I wrote a letter to TEP, complaining about how horrible and confusing it was to pay my bill with their implementation of MyCheckFree. I got a response from the webmaster and we had a friendly train of correspondence that ended with me happily getting switched over to their “new” e-bill feature. This [...]
Continue reading about Now I can pay my TEP e-bill in 5 easy steps!
So when I posted my Open letter to TEP on Monday, I of course sent a link to the webmaster over at TEP (Tucson Electric Power). It’s only fair to give them a chance to respond! Now, you (and TEP) might ask why I didn’t just call customer service. Well… I did try. They just [...]
Continue reading about TEP’s friendly and helpful response to my open letter
